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.podium-avatar{background:linear-gradient(135deg,#e0a06a,#c17a3f)}.customer-card{display:flex;align-items:center;gap:12px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-sm);padding:13px 15px;margin-bottom:11px;cursor:pointer;box-shadow:var(--shadow-sm);transition:transform .18s ease,box-shadow .18s ease,border-color .18s ease;animation:fadeInUp .4s cubic-bezier(.16,1,.3,1) both}.customer-card:hover{transform:translateY(-2px);border-color:var(--primary);box-shadow:var(--shadow)}.customer-card:active{transform:scale(.98);border-color:var(--primary);transition-duration:.05s}@media (hover:none){.customer-card:hover{transform:none;box-shadow:var(--shadow-sm);border-color:var(--border)}}.customer-avatar{flex-shrink:0;width:44px;height:44px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:800;font-size:18px;color:#fff;background:var(--gradient)}.customer-avatar--stale{background:linear-gradient(135deg,#f59e0b,#ef8f2f)}.customer-card__body{flex:1 1;min-width:0}.customer-card__name{font-weight:700;font-size:14.5px;color:var(--text);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.customer-card__mobile{font-size:13px;color:var(--text-muted);margin-top:2px;direction:ltr;text-align:right}.customer-followup-meta{font-size:12px;color:var(--text-muted);margin-top:4px}.customer-followup-days{color:var(--star);font-weight:700}.customer-followup-never{color:var(--danger);font-weight:700}.customer-card__actions{display:flex;align-items:center;gap:8px;flex-shrink:0}.customer-icon-btn{display:flex;align-items:center;justify-content:center;width:36px;height:36px;border-radius:11px}.customer-icon-btn--call{background:#ecfdf5;color:#059669;border:1px solid #d1fae5}.customer-icon-btn--sms{background:var(--primary-soft);color:var(--primary);border:1px solid var(--primary-soft)}.followup-done-btn{display:inline-flex;align-items:center;gap:6px;padding:9px 14px;border-radius:10px;background:linear-gradient(135deg,#10b981,#059669);color:#fff;border:none;font-family:inherit;font-size:13px;font-weight:700;white-space:nowrap;cursor:pointer;box-shadow:0 2px 6px rgba(5,150,105,.28);transition:transform .12s ease,box-shadow .12s ease,filter .12s ease}.followup-done-btn:hover{filter:brightness(1.03);box-shadow:0 3px 10px rgba(5,150,105,.34)}.followup-done-btn:active{transform:scale(.96);box-shadow:0 1px 4px rgba(5,150,105,.28)}.followup-done-btn svg{width:15px;height:15px}.tab-badge{display:inline-flex;align-items:center;justify-content:center;min-width:20px;height:20px;padding:0 6px;margin-right:6px;border-radius:999px;background:var(--primary-soft);color:var(--primary);font-size:11px;font-weight:800;vertical-align:middle}.tab-badge--alert{background:var(--danger);color:#fff}.infinite-footer{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:8px;padding:16px 0 8px;min-height:44px}.infinite-footer__error{font-size:12.5px;color:var(--danger)}.load-more-btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:9px 20px;font-size:13.5px;font-weight:600;color:var(--primary-hover);background:var(--surface);border:1.5px solid var(--border);border-radius:999px;cursor:pointer;transition:background .15s,border-color .15s}.load-more-btn:hover{background:var(--primary-soft);border-color:var(--primary)}.load-more-btn:active{transform:scale(.97)}.infinite-spinner{display:inline-block;width:22px;height:22px;border:2.5px solid var(--surface-2);border-top-color:var(--primary);border-radius:50%;animation:infinite-spin .7s linear infinite}@keyframes infinite-spin{to{transform:rotate(1turn)}}